Privacy policy

Privacy Policy of Wow Wear Toronto

Last updated: October 23, 2025

Wow Wear Toronto operates this store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). We value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, share, and protect your personal information when you visit, use, or make a purchase through our Services.

By using our Services, you acknowledge that you have read and understand this Privacy Policy and how we process your personal information as described herein.

1. Responsible Party

Wow Wear Toronto is responsible for the processing of your personal information in accordance with applicable privacy laws.
Email: info@wowweartoronto.com

Our Services are hosted and supported by Shopify, which we work with to process orders, handle payments, and provide a secure shopping experience. For more information about how Shopify processes personal information, please refer to the Shopify Privacy Policy.

2. Personal Information We Collect

We collect and process personal information that can identify you or reasonably be linked to you, including but not limited to:

  • Contact information: name, shipping and billing address, email address, phone number.

  • Financial information: payment details (such as card or bank account numbers), payment confirmations, and transaction data.

  • Account information: username, password, preferences, and settings.

  • Transaction and order information: products you view, add to your cart, purchase, return, or exchange.

  • Communications: information you share with us via email, chat, or customer support.

  • Device and usage information: IP address, browser type, device information, cookies, and interactions with our website and Services.

3. Sources of Personal Information

We collect personal information from the following sources:

  • Directly from you – for example, when you create an account or place an order.

  • Automatically – through cookies, log files, and similar technologies.

  • Service providers and partners – such as Shopify, payment processors, shipping partners, and marketing services.

4. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Order processing and services: to process and deliver orders, handle payments, returns, and customer support.

  • Account management: to create and manage your account, preferences, and shopping experience.

  • Marketing and promotions: to send newsletters, offers, and promotions (only with your consent).

  • Security and fraud prevention: to protect your information, our business, and our customers from fraud or misuse.

  • Legal obligations: to comply with applicable laws, tax, and accounting requirements.

5. Sharing of Personal Information

Wow Wear Toronto does not sell or rent your personal information. We may share your information with:

  • Shopify (for hosting, payments, and order fulfillment);

  • Third-party service providers (such as payment processors, shipping companies, and IT partners);

  • Marketing partners (where you have consented to personalized advertising);

  • Government authorities or legal bodies when required by law or court order;

  • Parties involved in business transactions such as mergers or acquisitions.

These parties are required to protect your personal information and use it only for the purposes for which it was disclosed.

6. Cookies and Similar Technologies

Wow Wear Toronto uses cookies to improve your experience, remember preferences, and analyze website traffic. You can manage or disable cookies through your browser settings; however, doing so may affect the functionality of the website.

7. Security of Personal Information

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of sensitive data (such as payment information);

  • Restricted access to personal information by authorized personnel only;

  • Regular security reviews and monitoring.

However, no system is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, unless a longer retention period is required by law (e.g., accounting or tax obligations).

9. Your Rights

Depending on your place of residence, you may have the following rights regarding your personal information:

  • The right to access your personal information;

  • The right to correct inaccurate or incomplete information;

  • The right to request deletion of your personal information (subject to legal retention requirements);

  • The right to restrict or object to processing;

  • The right to data portability;

  • The right to withdraw consent where processing is based on consent.

To exercise these rights, please contact us at info@wowweartoronto.com. We will respond within the time limits required by law.

10. International Data Transfers

As Shopify and some of our service providers are located outside of Canada or the European Economic Area (EEA), your personal information may be transferred internationally. Such transfers are protected by appropriate safeguards, including standard contractual clauses approved by relevant authorities.

11. Third-Party Websites

Our website may contain links to third-party websites. Wow Wear Toronto is not responsible for the privacy or security practices of these third-party sites. We encourage you to review their privacy policies before providing any personal information.

12. Children’s Information

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If a parent or guardian believes that a child has provided us with personal information, they may contact us to request its removal.

13. Changes to This Privacy Policy

Wow Wear Toronto may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be posted on our website with the updated date.

14. Contact Us

For questions, requests, or complaints regarding this Privacy Policy or our data practices, please contact:

Wow Wear Toronto
Email: info@wowweartoronto.com